In a significant move aimed at securing fair compensation for their services, the Mobile Money Agents Associations in Ghana have announced a temporary measure to restrict cash withdrawals to a maximum of GH₵1,000 per transaction, effective December 1, 2023. This decision comes as a response to long-standing concerns regarding the level of commissions paid to agents.
The agents emphasized their commitment to ensuring fair compensation for the dedicated individuals who play a crucial role in the Mobile Money ecosystem. In a jointly signed statement released, they stated, “Our goal is to ensure fair compensation for the dedicated agents who play a crucial role in the Mobile Money ecosystem.”
This announcement is expected to have significant implications for both mobile money users and agents across Ghana. The move reflects the agents’ determination to address longstanding issues related to their compensation and the overall sustainability of their businesses.
The restriction on cash withdrawals is set to take effect from December 1, 2023, and is likely to prompt discussions and debates within the mobile money industry in Ghana. It underscores the growing importance of fair compensation for agents and the need for sustainable business practices within the sector.
As this development unfolds, it will be essential for all stakeholders, including mobile money users, agents, service providers, and regulatory bodies, to closely monitor the situation and engage in constructive dialogue to ensure a balanced and equitable outcome for all parties involved.